Data we collect
Up2You collects the following categories of personal data:
Contact Info
- Name — used for app functionality, linked to your identity
- Email address — used for app functionality, linked to your identity
Health & Fitness
- Health data — workout and body metrics you enter; used for app functionality, linked to your identity
- Fitness data — activity and training data; used for app functionality, linked to your identity
User Content
- Messages — support messages and in-app communication; used for app functionality, linked to your identity
Identifiers
- User ID — used for app functionality and third-party advertising; linked to your identity and used for tracking purposes
Purchases
- Purchase history — in-app subscription and purchase records; used for app functionality, linked to your identity
Tracking
Up2You may use your User ID to track you across apps and websites owned by other companies for advertising purposes, as disclosed in the App Store privacy details.
How we use your data
- Deliver and personalise the Up2You experience
- Sync your progress and history across devices
- Process in-app purchases and subscriptions
- Send important account and service notifications
- Provide customer support
- Improve app reliability and performance
Data sharing
We do not sell your personal data. We may share data with trusted service providers (analytics, payment processing, cloud infrastructure) solely to operate the service.
Data retention
We retain your data while your account is active. You may request deletion at any time by contacting us.
Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data. To exercise any of these rights, contact us at support@up2you.fit.
Changes to this policy
We may update this policy from time to time. Continued use of the app after changes constitutes acceptance of the updated policy.